Last Updated: December 2025
Welcome to MEHEKTAR. These Terms & Conditions (“Terms”) govern your access to and use of https://mehektar.com/ (“Website”) operated by MEHEKTAR PRIVATE LIMITED, based in Gopinathpur, Kandi, Murshidabad, West Bengal – 742137.
By using this Website, purchasing our products, or engaging with our services, you agree to be bound by these Terms and confirm that you are 18 years or older and legally capable of entering into a binding agreement.
1. General
MEHEKTAR offers skincare products for personal use only.
We may modify, update, or discontinue any part of the Website or our offerings without prior notice.
2. Product Information
We aim to provide accurate product descriptions, images, and ingredient details.
However, variations may occur due to:
Screen settings
Packaging updates
Formula improvements
All products are for external use only.
3. Pricing & Payments
All prices are displayed in INR
We accept Cash on Delivery (COD) and all major digital payment methods including UPI, Debit/Credit Cards, and Net Banking
Prices are subject to change without prior notice
Payments are processed securely through trusted third-party payment gateways
4. Orders & Acceptance
Placing an order does not guarantee acceptance.
We may cancel or refuse orders due to:
Product unavailability
Pricing error
Incomplete or incorrect address
Suspected fraudulent activity
If an order is canceled, any amount paid will be refunded to the original payment source.
5. Shipping & Delivery
We offer Pan-India delivery
Orders are processed within 1–3 business days
Standard delivery time is up to 7 business days
Shipping Charge: ₹45
Free Shipping on orders above ₹999
Orders are fulfilled through trusted courier partners via IThink Logistics
Delivery timelines may be affected by weather, festivals, courier delays, or circumstances beyond our control.
For detailed terms, please refer to our Shipping Policy.
6. Returns, Replacements & Refunds
The complete return process is available in our Refund & Return Policy.
Summary:
Returns/refunds accepted within 10 days of delivery
Products must be unused, unopened, and in original condition
Opened or used skincare products are non-returnable
Damaged or incorrect products must be reported within 48 hours
(supporting photos or an unboxing video recommended)Refunds are issued to the original payment method after inspection
For full details, please see the Refund & Return Policy page.
7. User Responsibilities
By using this Website, you agree not to:
Attempt unauthorized access
Upload harmful code or disrupt the Website
Provide false information
Violate applicable laws or regulations
8. Intellectual Property
All content, images, product descriptions, graphics, logos, and trademarks on the Website are the exclusive property of MEHEKTAR PRIVATE LIMITED.
No part of the Website may be copied, reproduced, or distributed without written permission.
9. Third-Party Links
Our Website may contain links to external websites.
We are not responsible for the:
Content
Privacy practices
Policies
of these third-party sites.
Users should review the respective terms and privacy policies independently.
10. Limitation of Liability
To the maximum extent permitted by law, MEHEKTAR is not responsible for:
Courier delays
Product misuse
Allergic reactions due to undisclosed skin sensitivities
Incorrect address or contact details provided by the user
Technical issues beyond our control
A patch-test is recommended before full use.
11. Privacy
Your use of the Website is governed by our Privacy Policy, which explains how your data is collected, used, and protected.
12. Updates to Terms
We may revise these Terms from time to time.
Your continued use of the Website indicates acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of India.
Any disputes will fall under the exclusive jurisdiction of the courts in Murshidabad, West Bengal.
14. Contact Us
For questions or concerns:
Email: mehektarcare@gmail.com
Phone: +91-95641 32301
Address: Gopinathpur, Kandi, Murshidabad, West Bengal – 742137
