Frequently Asked Questions
Orders are delivered within 7–9 business days across India.
Yes, Cash on Delivery is available on eligible orders.
Yes, we offer free shipping on all orders across India.
We do not accept returns once the product is delivered.
Please contact us within 48 hours with proper proof (images/videos), and we will assist you.
Our products are designed for Indian skin and are suitable for most skin types including oily, sensitive, and acne-prone skin.
Yes, most of our products are formulated for daily use. Please follow instructions on the product label.
Yes, we recommend a patch test before first use to avoid any adverse reactions.
You can call us at +91-9564132301 or email us at mehektarcare@gmail.com.
Yes, our products are made with carefully selected ingredients and are dermatologically tested, vegan, and cruelty-free.
Contact Us
Get in touch and let us know how we can help. Have a question but aren’t sure who to contact? Get in touch and a member of our team will reach out to you.
⏱ Response Time: Within 24 hours (Mon–Sat)
Customer Support
📞 +91 95641 32301
Primary Support
📧 mehektarcare@gmail.com
For product inquiries, order support, returns, and general assistance
Customer Service
📧 support@mehektar.com
For complaints, feedback, or service-related concerns
Business & Collaborations
📧 info@mehektar.com
For business inquiries, partnerships, and bulk orders
Escalations
📧 sudipta@mehektar.com
For urgent matters or unresolved issues
For faster response, we recommend contacting our Primary Support team.










